Application Support & Maintenance

At Plexus, clients routinely outsource ongoing support and maintenance tasks to our skilled team. It helps them lower their maintenance cost and they are able to use their internal resources for new initiatives with maximum satisfaction in our output.

Our outsourced Technical Support services include troubleshooting support, software bug fixes, software upgrades and updates.

Our team of seasoned professionals designs their work based on the business objectives of the client organization. They work in conjunction with the client’s needs and requirements, assuring meticulous assistance. To successfully achieve this, our team of dedicated individuals has the requisite domain and technology experience to tackle issues professionally and competently.

By outsourcing your work offshore to Plexus (Pvt.) Ltd., you too can take advantage of significant savings while feeling confident of superior quality and timely delivery.

Website Maintenance

Plexus offers flexible pre-paid hours for use across any of your client projects. From design edits to content, layout changes to hosting and deployment help, the support offerings are there to help you keep focus on your core business. Perfectly suited for websites which do not require a dedicated team and need to manage their maintenance costs.

Software Maintenance

Our maintenance and support service extend to cover:

• User identified Bug fixing
• Minor changes and addition of new features
• Performance tuning
• User level installation support
• Product usage troubleshooting
• Quality Control and testing
• Product documentation and support during migration to new releases